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Technical support

Please complete this form carefully. If you need help with any of the fields, hover your cursor over the [?] icons for further explanation.

We aim to respond to all technical support enquiries within 1 working day. Please note, we are unable to respond to requests for hints of cheats via email.

Description of problem:

Please describe the problem as clearly and carefully as possible - hopefully we can solve it first time around for you!

If you've been shown an error message that you can save as text, please copy and paste it here

Have you patched this game - if so, what version are you running?

System details:

You do not need to complete this section, but it will assist our Technical Support Team if you do, and may lead to a faster resolution to your problem. Otherwise, scroll to the bottom of the page

Please specify which version of Windows you are running - e.g. Windows XP, Vista. If you are running a Mac please tell us whether you are using the Mac OS or Boot Camp

Please specify your CPU manufacturer and model and your processor speed

Please specify your RAM

Please specify your Graphics card manufacturer and model

Please specify your sound card manufacturer and model

"Where do I find the DXDiag excerpt?

Click START and choose RUN…

Type DXDiag and click OK. The DXDiag window will open and a progress bar will start

Click SAVE ALL INFORMATION and save this file as a text (.txt) file to your desktop

Close the DXDiag window and open the file you just saved. Copy (CTRL+C) & paste (CTRL+V) all the information of this file into the form ""DXDiag excerpt"""

CD/DVD-ROM drive 1:

Please specify if this a CD-ROM or DVD-ROM drive

Please specify the drive manufacturer

Please specify the drive model

Please specify the drive speed (e.g. 16x)

To what letter is this drive assigned? (e.g. E:)

CD/DVD-ROM drive 2:

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